Fox Agency’s Amanda Holmes says SaaS pricing shifts need marketing involved early
Holmes argues that pricing is part of the customer experience and that marketing should help shape decisions rather than explain them afterwards.
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Holmes argues that pricing is part of the customer experience and that marketing should help shape decisions rather than explain them afterwards.
From Patagonia’s ‘Don’t Buy This Jacket’ to Coca-Cola’s Panini stickers, Panzer argues behavioural science offers ways to deliver value without cutting price.
Services firms should move towards outcomes-based pricing now, he says, starting with a pilot and a blended model.
Citing P&G’s refusal to buy market share with deals, Ritson argues that price promotions erode margins, train shoppers to wait and trap categories in price wars.
Bosses from CBX, Dagger, Ledger Bennett, Deloitte Digital, VSA Partners and others set out what brands want from agencies, from leaner teams to new pricing models.